Simple Policies For Quote-Based Woodwork

Quote Timelines

Quote timing depends on the product, current schedule, material availability, and the amount of detail included in the request.

Deposits

Some larger or personalized builds may require a deposit before work begins. Any deposit is spelled out in your quote before work begins.

Special Orders

Listed prices cover the standard product as shown, with a normal stocked finish. A different size, non-standard color, added hardware, or personalization is priced separately after review. Rush work is not promised automatically.

Pickup And Local Delivery

Workshop pickup is the simplest option. Local delivery may be available by quote depending on size, schedule, and location.

Recycled, Repurposed, And Premium Wood

We use reclaimed and upcycled wood when the right stock is available. Premium solid wood remains an option when reclaimed stock is not the best fit.

Finish, Stain, Paint, And Color Variation

Wood grain, color, knots, nail marks, reclaimed character, and finish tone can vary from piece to piece. Those natural differences are part of handmade rustic woodwork.

Standard Styles And Size Options

Standardized builds with limited personalization options like size, stain, paint, and small finishing details keep the quote process clear and practical.

Larger Custom Requests

Larger custom requests may be considered depending on schedule, materials, and budget.

Cancellations And Refunds

Because quote-based and personalized pieces may be built for a specific customer, cancellation and refund terms are agreed before work begins and written into the quote.

Customer Information

Quote request information is used to respond, discuss projects, schedule pickup or delivery, and keep reasonable business records. Creations by Hatch does not sell, rent, or trade customer personal information. See the Privacy Policy for more details.