Privacy
Privacy Policy
Creations by Hatch keeps quote requests simple and respectful. This page explains what information may be collected and how it is used.
Who We Are
Creations by Hatch is a local woodworking business serving Fancy Gap, Hillsville, Carroll County, Galax, Mount Airy, and nearby Blue Ridge areas.
Information We Collect
The quote form may collect the information you choose to send, including:
- Name
- Phone, if provided
- Preferred contact method
- Product type, finish or color preference, quantity, and rough dimensions
- Project message or details
- Pickup or delivery notes, if provided
- Location or town, desired timeline, and budget range, if provided
- Photos or files a customer voluntarily sends later while discussing a project
How We Use Information
Customer information is used to respond to quote requests, discuss projects, schedule pickup or delivery, complete orders, provide customer service, prevent spam or misuse, and keep reasonable business records.
No Selling Personal Information
Creations by Hatch does not sell, rent, or trade customer personal information.
Sharing
Customer information may be shared only with service providers needed to operate the website, durably store inquiries and orders, send email, process payments through Stripe, protect against spam or security problems, or comply with law.
Payments
Eligible fixed-price listings may send customers to Stripe-hosted Checkout. Creations by Hatch does not receive or store full card numbers. Stripe processes payment details under its own privacy terms; the shop stores the order, SKU, selected finish, payment status, and contact details needed for pickup or possible delivery.
Website And Conversion Measurement
This site records limited first-party events such as page visits, product interactions, inquiry submissions, and checkout outcomes. These records use a random session identifier stored only for the current browser tab. They do not include form-field contents, advertising cookies, payment details, or cross-site tracking.
Data Retention
Quote requests and customer messages are kept only as long as reasonably needed for business follow-up, customer service, records, and legal or tax purposes.
Children
This site is not intended for children under 13 and does not knowingly collect personal information from children.
Updates Or Deletion
Customers can ask to correct or delete their information by contacting Creations by Hatch at info@creationsbyhatch.com.
Contact
Customers can contact Creations by Hatch at info@creationsbyhatch.com or 727-504-4992.